| Information
for Nutrient - Natural Product Purveyors& Alternative Practitioners
 OUTLINES OF FORMATS FOR BUSINESSES
 "Are your papers in order?"
Index: (0) Introduction(a) Update - 05/2007
 (b) GMPs Issued Update 
            - 06/2007
 (1) Standard SUS
 (2) Standard SOP -
updated 08/08
 (3) Small Entity SOP
 (4) Professional Practice SOP
 (5)
            Employee Manual
 (6) Compliance Notebooks
 (7) Specialized Documents
 IntroductionThis page
reproduces sample Tables of Contents of Site Use Statements
(SUS), current Good Marketing Practices (cGMPs) Standard Operating
Procedures (SOPs) for dietary supplement purveyors and alternative
practices, available from the Consultancy.Everyone in the nutritional - natural products and
alternative practitioner fields need to have their paperwork in order
as we enter a period of more sophisticated government oversight of
their activities. While we may agree, "That government is best which
governs least..." you need to prepare to meet the highest modern
standards, for your customers' satisfaction and your most efficient
operations. Please email me at ralph.fucetola@usa.net with
"Operating Documents" in the subject line if you would like to discuss
documentation for your business or practice. Index August 2009
Update Margaret Hamburg, M.D.Commissioner of Food and Drugs
 "Now is a good time to
reassess whether you have … [a compliance] effort in
place.”
 Update:
05/18/07 - New GMP Standards Cleared by OMB Sen. Hatch: Dietary
Supplement cGMPs Finalized. OMB Completes Effort to Implement Key Aspect of DSHEA
 
            >Washington – Sen. Orrin G. Hatch
(R-Utah) today announced the Office of Management and Budget (OMB) has
given final clearance for good manufacturing practices (GMP)
regulations for dietary supplements. >
 >“Finally!” Hatch said. “This is very good news.
Senator Harkin and I have been pushing the FDA to publish these for
more than a decade.”
 >
 >Hatch is one of the principal authors of the Dietary Supplement
Health and Education Act of 1994, which gave the FDA the authority to
write GMP guidelines specific to supplements. GMPs are the standards
inspectors will use to assure purity, potency, and all the other
requirements of clean, legal manufacturing. The GMPs are expected to be
published within the next five weeks.
 >
 >“GMPs are crucial because they assure the public that the
products they are buying live up to their labels,” Hatch said.
“Since it took an unusually long time to issue these final
guidelines, I want to review the final version very carefully to make
certain they are good regulations. Every indication leads me to believe
the Administration was very sensitive to the impact the GMPs might have
on the industry, especially on small businesses.”
 Update:
June 22, 2007: GMPs issued. The FDA's new Dietary
Supplement Current Good Manufacturing Practices (cGMPs) are at:
            http://www.cfsan.fda.gov/~dms/dscgmps6.html
(467 pages when downloaded to MS Word; the actual rule doesn’t
start until page 426, after 359 comments…).
 Here are some comments by FDA, from the commentary preceding the new
rule, that tell us a lot about where the present administration of FDA
wants to take us:
 
 “…we disagree with the comments asserting dietary
supplements have a track record of safety such that dietary supplement
CGMP requirements are unnecessary. Section 402(g) of the act does not
require us to establish a ‘bad’ track record of safety in
the manufacture of dietary supplements before we may issue a dietary
supplement CGMP rule. Furthermore, we disagree with the comments
comparing dietary supplement safety to drug safety; there are different
statutory requirements, different regulatory requirements, and
different safety evaluations for dietary supplements and drugs.”
 
 And this, from the economic impact section:
 
 “We find that this final rule will have a significant economic
impact on a substantial number of small entities.... Establishments
with above average costs, and even establishments with average costs,
could be hard pressed to continue to operate. Some of these may decide
it is too costly and either change product lines or go out of
business.... very small ... and ... small dietary supplement
manufacturers ... will be at risk of going out of business.... costs
per establishment are proportionally higher for very small than for
large establishments....The regulatory costs of this final rule will
also discourage new small businesses from entering the industry.”
 The Rules become
effective 08/24/07 and are being phased in over a two year period for
small companies. The Consultancy's
standard formats are being updated to take into account these new
rules. It is expected that by the end of summer new rules will also be
posted for the Adverse Event Reporting Act of 2006, due to be
implemented by 12/22/07. More about AER see:
            www.aer-consultants.com
. For further GMP and regulatory
developments see:http://vitaminlawyerhealthfreedom.blogspot.com
 
 Index
 
 (1)
Standard SUS - Site Use Statement (4 pages)
includes:
            
            1. Scope of Statement2. Terms and Conditions
 Disclosures
 Territory & Access
 No Warranties
 Non-private Communications
 Trademarks
 Testimonials
 Third Party Statements
 Accuracy
 Disclaimers
 3. Privacy Statement
 4. Security & Choices
 More on SUS: 
www.siteusestatement.com  Index 
 (2) Standard SOP
(16 pages) includes:A.  Refund, Delivery & Returns PoliciesB.  Standard Disclaimers; Site Use Statement
 C.  Standard Testimonial Waiver
 D.  Email Privacy Policy
 E.  Document Retention Policy
 F.  Quality Control Procedures - Standards, Complaints and
Policy Coordination
 G.  Order Processing Procedure
 H.  Bookkeeping and Account Management
 I.   Order Record Keeping and Retrieval; AER Reporting
 J.  Emergency Planning and Crisis Management
 K. 
            
            Payment Card
Industry Data Security System 
            
(added 08/08)
 Index 
 (3) Small Entity “Record
Keeping” SOP (5 pages) includes: I     General Provisions  II   
Record Maintenance and Production             
Tax RecordsEmployment Records/Personnel Records
 Management Materials
 Press Releases/Public Filings
 Legal Files
 Marketing and Sales Documents
 Invoices, Contracts, Leases, Licenses, etc
 Development/Intellectual Property and Trade Secrets
 Final Contracts
 Electronic Mail
 Notes, Draft Copies
  III 
Adverse Event Records  IV 
General Compliance Provisions Index 
 (4) The
Professional Practice Record Keeping SOP (4 pages)
describes record keeping standards for the Advanced healthcare (CAM)
practitioner who provides nutrients and natural remedies to his or her
clients.  1.  Maintaining copies of all paid invoices2.  Maintaining regular back-up copies of client database
 3.  Maintaining copies product ordered for resale records
 4.  Records of products orderedA. Records showing that the products are manufactured in accordance
with the marketer’s standards for the product
 B. Records showing any available analysis to prevent improper
manufacturing, packaging, and mislabeling
 C.  Reasonably necessary records of claimed “serious adverse
events.”
 5.  Lawful written request for records; client objection 6. Record Types(a) Research and other development records
 (b) Records required by law to maintain for a certain period of
time
 (c) Comply with any published records retention or destruction
policies and schedules
 (d) Records relevant to litigation, or potential litigation
  (e)
Practitioner establishes retention or destruction policies(f1) Tax Records
 (f2) Employment Records/Personnel Records
 (f3) Board and Committee Materials
 (f4) Press Releases/Public Filings
 (f5) Legal Files
 (f6) Marketing and Sales Documents
 (f7) Sales invoices, contracts, leases, licenses and other legal
documentation
 (f8) Development/Intellectual Property and Trade Secrets
 (f9) Trade secret information
 (f10) Contracts: final, execution copies of all contracts
 (f11) Electronic Mail
 (g) Notes, drafts and documents - no longer provide relevant  (7) Compliance(a) EU Directive on Privacy and Electronic Communications (Directive
2002/58/EC) compliance
 (b) Health Insurance Portability and Accountability Act (HIPPA)
compliance
 7.  Practitioner Product Sales Record Keeping (in
detail):1.  The Practitioner shall maintain order invoice copies
 2.  The Practitioner shall maintain back-up copies
 3.  The Practitioner shall maintain copies of records
 4.  Records of products
 5.  Record Availability
 6.  Report on FDA Form
 7. Not construed by FDA as an admission
 Index 
 (5)
Employee Manual 
              
                
                  |  Table of Contents
   NoticeTitle Page
 Welcome to the Company
 Disclaimer
 Introduction
 The Company Mission Statement
 Career Opportunities
 Open Door Policy
 Code of Conduct
 Employment
 Equal Opportunity Employment
 Eligibility For Employment
 Familial Employment
 Criminal Convictions
 Violence
 Weapons
 Alcohol, Drugs & Illegal Substance Abuse
 Sexual and Other Unlawful Harassment
 Domestic Violence Statement
 Employment Evaluation
 Personnel File
 Policies & Procedures
 Attendance
 Parking
 Work Schedule Requirements & Designated Areas
 Staff Meetings
 Bulletin Boards
 Suggestion Box
 Time Cards
 Lunch Break
 Breaks
 Workplace Dress Code
 Medical Attention
 Compensation
 Overtime
 Commissioned Sales
 Wage and Salary Disclosure
 Payroll Schedules
 Your Paycheck
 Payroll Deductions for Federal Tax, State Tax, FICA and Medicare
 IRA’s - Individual Retirement Accounts
 Working Away From the Office
   |  Performance & Evaluation Reviews
 Reimbursement of Expenses
 Reporting Personal Information Changes
 Gifts, Entertainment & Meals
 Visitors
 Personal Property
 Personal Safety
 Food & Beverage
 Smoking
 Company Property
 Confidential Information Security
 Facilities Security
 Office Supplies, Postage & Company Accounts
 Company Vehicles
 Company Equipment
 Phone Systems, Voice Mail and Personal Calls
 Conservation and Recycling
 Computer Related
 Computers and Related Equipment
 Internet
 eMail & Electronic Communication
 Policies for Leave of Absence
 Eligibility
 Personal Leave of Absence
 Sick Leave
 Short-Term Disability Leave
 Unpaid Family & Medical Leave
 Funeral Leave
 Jury Duty
 Military Duty
 Severe Weather Closings
 Benefits
 Overview
 Eligibility
 Group Medical Insurance
 401K Plan
 Retirement
 Worker's Compensation
 Holidays
 Vacations
 Vacations Schedule:
 COBRA
 Education - Tuition Reimbursement
 Employee Discounts
 Discipline Policies
 Problem Resolutions
 Violation of Company Policy
 Termination of Employment
 Termination
 Acknowledgement
 Notice
 |  Index 
 (6) Compliance Notebooks (A)
"Standard Operating Procedures Notebook" (or “SOP Notebook”) (1)
Operations Manual/SOPs and Employee Manual(2) Formula sheets
 (3) Label copies (with dates as to when they were in use)
 (4) Literature copies (likewise dated)
 (5) Copies of your Structure and Function Notices
 (6) Insurance Policy binder page
 (7) Certificate of Incorporation (or LLC Certificate of Formation)
 (8) EIN and Bank Account number information
 (B) “Substantiation
Notebook.” (1) Abstract
pages of scientific journal articles regarding the ingredients(2) Clinical study
reports about the ingredients and combinations of them
 (3) Ethnographic reports on traditional uses
 (4) Expert opinion letters
 Substantiation
Guideline: 
http://www.cfsan.fda.gov/~dms/dsclmgu2.html - December 2008 Index 
 (7)Specialized
Documents The Vitamin Lawyer Consultancy has
many specialized document formats for nutritional - natural products
and alternative practitioners.  Some of these include: Physician's
Standing Orders (to staff of complementary clinic, providing oversight
and instructions in case of emergency), Alternative Practice Informed
Consent - Private License Forms, Rules and Regulations for Online
Affiliate Programs, and numerous contracts, licenses, joint ventures
and similar formats. As an example of a specialized
document, here is an outline of an alternative clinic's Physician's
Standing Order: 1. Introduction2. New Clients
 3. Emergency Conditions
 4. Client Records and Tests
 5. Reports
 Additional Information: 
            cGMP
Report.htmTraditional
Uses.htm
 FDA_& FTC
Requirements.htm
 Health
Freedom
 SOPs, cGMPs
 Index |